FREQUENTLY ASKED QUESTIONS
Does Coastal Cooling Services charge extra for after hours or weekend service?
We do not have charge overtime fees to come out and assess your air conditioner needs. Normal rates 24/7.
What payment methods are accepted?
Our company accepts all major credit cards, cash or check.
Does Coastal Cooling Services offer financing for large repairs and/or system replacements?
SEE FINANCING OPTIONS page for more information or apply now for Wells Fargo Consumer Financing Options by clicking on the Learn More button.
How long will the system replacement job take to complete once we authorize Coastal Cooling Services to do the work?
We get to work immediately upon authorization to schedule your changeout. Typically all jobs will be completed in 4-8 hours and will be commissioned same day. A satisfaction call will be scheduled to ensure your comfort, complete owner training, and warranty registration. Once job is completed we will schedule a date for inspection by local building department.
Is there a warranty or guarantee?
With any of our installed equipment the manufacturer supplies you with a 10 year parts warranty. Currently we offer 1 year labor warranty on all new installations. However our company does offer the option for 5 and 10 year labor warranty plans available for homeowners to decide their level of protection towards their Home Comfort system.
Where is the company located?
Coastal Cooling Services, Inc. is based out of Nassau County. We service the following areas:
Fernandina Beach, FL
Orange Park, FL
Ponte Vedra Beach, FL (coming soon)
St. Augustine, FL (coming soon)